Frequently Asked Questions

Contact Info

It's really important to Tania that you feel like you can reach us with questions and comments. Please feel free to reach out, and we will make sure we get back to you!

Email: customerservice@pmsbites.com
Phone: 617.279.0736 
Address: 21 Drydock Ave | Boston, MA | 02210

Product Questions

What is the nutrition?

Plain Crazy
Amount per serving (1 bite): Calories 70, Total Fat: 2g, Saturated Fat 0g, Trans Fat 0g, Cholesterol 0g, Sodium 60mg, Total Carbohydrate 11g, Dietary Fiber 2g, Sugars 7g, Protein 1g. Percent Daily Values are based on a 2,000 calorie diet.

Coco-Nutty
Amount per serving (1 bite): Calories 70, Total Fat: 2g, Saturated Fat 0.5g, Trans Fat 0g, Cholesterol 0g, Sodium 60mg, Total Carbohydrate 11g, Dietary Fiber 2g, Sugars 7g, Protein 1g. Percent Daily Values are based on a 2,000 calorie diet.

All Kinds of Nuts

Amount per serving (1 bite): Calories 80, Total Fat: 3g, Saturated Fat 0.g, Trans Fat 0g, Cholesterol 0g, Sodium 20mg, Total Carbohydrate 11g, Dietary Fiber 1.5g, Sugars 6g, Protein 2g. Percent Daily Values are based on a 2,000 calorie diet.

What are the ingredients?
Dates, gluten-free oats, almond butter, brown rice syrup, cocoa powder, organic coconut flour, organic dandelion root, organic Siberian Ginseng, organic chamomile, Kosher salt.

Coco-Nutty: coconut
Plain Crazy: cocoa powder and coconut palm sugar
All Kinds of Nuts: pecans

What are the allergens?
PMS Bites contain pecans, almonds, and coconut. Made in a facility that uses peanuts, tree nuts, soy & wheat. This product may contain pits or shells. Do not purchase if you are allergic to nuts. The base of all bites contain almond butter.

Are PMS Bites Kosher?

Yes, all ingredients are Kosher and made in a Kosher facility.

How are they sweetened?
We use natural sweeteners: dates and brown rice syrup to sweeten. Dates have a Glycemic Index rating of 42. Brown rice syrup has a rating of 22. Anything 55 and above is considered high. 

Are they gluten-free?

PMS Bites are made with gluten-free ingredients, but are not made in a gluten-free facility.

What herbs do you use and what are they good for?

Siberian Ginseng 
Physical stress
Bolsters the adrenal glands
Fatigue

Dandelion root 

Reduce inflammation
Reduce bloating
Not enough scientific evidence but it’s being used for these things

Chamomile 
Calm anxiety

How many should I “take” a day?
That's really up to you! Some people want to savor their box and eat them over the course of a couple of days. If you're like Tania, you'll eat the whole box in a day. Luckily you don't have to feel guilty. The amount of herbs in 3 bites is a good daily amount, but 6 would never hurt either!

How do I store them/how long will the last?
You can keep them in your pantry, in your fridge, or in your freezer. It really depends on how you like them most! PMS Bites will last for four months in an un-opened package.

Can men eat them?
They can and they do! PMS Bites are a healthy alternative to sugary, fatty desserts. Men can enjoy them just as much as women without any negative effects. We promise you won't grow breasts! Herbs in the bites help with cramping, bloating, and irritability. Last time we checked, men can get cranky too!

Can I give these to my girlfriend/wife?
Yes! We have a special section of our site dedicated to partners. It's all in how you give the gift. Giving PMS Bites is an acknowledgment from you that you understand that PMS does bite and that you took the time to give something that might help. If you throw the box at her when she's upset with you, that probably won't go over very well. But if you let her know that these are healthy, chocolaty snacks that won't make her symptoms worse, you'll get some major bonus points.

Delivery

Shipping Policy

Orders are typically shipped via UPS and sometimes USPS. We ship on Monday - Friday excluding holidays. We do not ship or deliver on weekends.

PMS Bites® contracts with a third party shipping vendor (UPS) to deliver your package. PMS Bites® can only guarantee that your order will be ready for shipment on the day shown in your order confirmation. We cannot guarantee the arrival date. Certain circumstances such as weather or address issues can delay the arrival of your package. We will be happy to work with you and UPS to resolve any delays that occur, however, PMS Bites® cannot refund any part of your order as a result of shipping delays or incorrect deliveries.

Selecting Your Ship Date

Please choose the date you would like us to SHIP (weekdays only). Your bites are crafted in small batches with love.

Estimated shipping time:

MA: 2 days
New England: 3 days
Mid-Atlantic: 4 days
South: 5 days
Mid-West 5 days
West Coast: 6 days

Subscription

When are they delivered?
Select your ship date when you check out for the first time. We will ship your package on that date (weekends not included). For instance if you select 5/24/2016 for your ship date, we will ship that date. Then we will ship 6/24/2016, 7/24/2016. If the 24th falls on a weekend, we will ship the Friday before ensuring you get your package the week you need it most.

What is charge date vs. ship date?

The day you place the order, your card will automatically be charged. But you may want your bites two weeks later for your PMS time. For instance, you come to the site on 5/20 and you want your bites shipped on 6/3. Your card will be charged on 5/20 and your bites will ship on 6/3. Then for the following month, your card will be charged on 6/19 (30 days later) and then shipped on 7/3. 

You can manage your charge date in your account. To change the ship date, please email customerservice@pmsbites.com.

Can I cancel at any time?
You can cancel your subscription for the upcoming month at any time by logging into your account or contacting Tania at customerservice@pmsbites.com. Please be sure to let us know why you are cancelling your subscription so we can serve our customers better.

Can I change the flavors on my subscription?
No, unfortunately our systems does not allow us to change the flavor on an order. We can refund your card and you can place another order with us. This can only be done 7 days before your ship date, however. We cannot change a delivery that has already been fulfilled, processed, and shipped.

Can I change my delivery dates?
Yes, you can change your delivery date as long as your current delivery date is 7 days away. We cannot change a delivery that has already been fulfilled, processed, and shipped. Please contact Tania at customerservice@pmsbites.com to change your delivery date.


PMS Questions

What is PMS and what causes it?
PMS is a recurrence of symptoms (up to 150) before menstruation and an absence of symptoms after menstruation. Some argue it’s an imbalance of progesterone to other hormones. Others say it’s a lack of progesterone. What we have found is there is a direct connection to symptoms and blood sugar balance. Women who eat foods higher in sugar have more PMS symptoms.

Why is sugar bad during PMS time?

Refined foods have been stripped of their natural goodness so you digest the foods very quickly. Glucose enters the bloodstream too quickly as a result. The high quickly passes, and then you feel low. Women who eat more dairy, sugar, and carbs have more PMS symptoms than those who do not. What you eat affects PMS. Sugar causes a fast spike and then a rapid decline in blood sugar levels. When blood sugars are low, adrenaline is released into the body, making PMS symptoms far worse. Sugar exacerbates PMS.

-Journal of Reproductive Medicine: “Prevalence and Severity of PMS: Effects of Food and Beverages That Are Sweet or High in Sugar content.”